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Return Policy

BlackBird Store Return Policy

Thank you for choosing BlackBird Store for your digital product needs. We strive to provide you with the best experience possible. Please take a moment to review our Return Policy, which outlines our guidelines for returns and exchanges.

1. Digital Products:
All items and services available at BlackBird Store are digital products, which means they are intangible and non-physical in nature. Due to the nature of digital products, we do not typically offer returns or exchanges.

2. Exceptions:
However, there are specific circumstances in which we will consider a return or exchange:

Incorrect Item or Service: If you receive the wrong item or service, please contact us within 7 days of your purchase. We will review the situation and work to provide you with the correct item or service.
8 Ball Pool Items and Services: If you have purchased an 8 Ball Pool item or service that requires you to provide your in-game account information and you are not comfortable sharing this information, we offer a refund option. You can request a refund as long as we have not initiated the fulfillment process for your purchase.

3. How to Request a Return:
To request a return or exchange for eligible items or services, please follow these steps:

Live Chat: Visit our website and engage with our live chat support team. Provide your order number, details of the item or service, and a brief explanation for your return request.
WhatsApp: Alternatively, reach out to us on WhatsApp at +905525262638. Include your order number, information about the item or service, and a brief explanation for the return request.

4. Return Process:
Upon receiving your return request, we will assess it and respond within 24 business hours. If your request meets the criteria for a return or exchange, we will provide further instructions on how to proceed.

5. Contact Information:
If you have any questions or concerns about our Return Policy, please feel free to contact our customer support team at

Please keep in mind that this Return Policy applies specifically to digital products available on the BlackBird Store platform. If you made a purchase through a third-party platform, kindly refer to their respective return policies.

At BlackBird Store, your satisfaction is our priority, and we aim to provide you with a smooth experience for all your digital product purchases.

Last updated: August 30, 2023

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